How to distinguish the authenticity of Siemens products

Siemens Technical Support does not provide services to distinguish between genuine and fake products. If there is a need to identify the authenticity of a product, technical support can help send product information to relevant departments, but does not promise to solve it. The operation steps are as follows:

(1) The customer sends product photos, order numbers, serial numbers, purchase channels, and other information to the technical support mailbox by email siccc.cn@siemens.com

(2) After receiving the customer's email, the customer service personnel will forward it to the relevant department, and then colleagues from other departments will reply to the customer.